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Easy returns
Can I return a bike?
Yes. With Buyer Protection, if your bike doesn't arrive as promised by the seller, you can return it for free.
What's covered
If the bike's condition, components, or other features differ significantly from the seller's description, you're covered.
What's not covered
If the bike isn't the right size, we can't offer a refund. We urge customers to carefully check the bike's size and specifications before buying.
Read our return policy
We send the seller everything needed to pack and ship your bike.
Step 2: Packing
The seller safely packs your bike, and we arrange a time and date for shipment.
Step 3: Shipping
We keep you updated at every step, from pick up to delivery.
Step 4: Delivery
If there are problems with your bike that weren't in the sales ad, write us within 48 hours of delivery. We'll do our best to resolve the issue, including offer a refund.
Step 5: Happy riding!
Enjoy your new pre-owned bike!
We've got you covered
You're protected with buycycle
You pay the platform, not the seller
The seller only gets paid when you get your bike.
No cash, no scams
We don't allow cash for any transactions. This keeps you safe from scams and frauds.
We're here to support you
We offer top-rated customer support for a hassle-free experience.
Frequently asked questions
buycycle provides a specialised and secure platform for bike enthusiasts to buy and sell bikes, with distinct advantages over general marketplaces.
We understand the importance of making an informed decision when buying a used bike. A test ride can be an essential part of this process, and we have developed a hassle-free and safe way for you to try out a bike before finalizing your purchase.
-37% Save vs. buying new
Verified sellers
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