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Buyer Protection
What is Buyer Protection?
Buyer Protection covers the cost for repair or return if the bike arrives damaged or significantly different than described. You have 2 days to submit your claim from the date of delivery.
Returns
If the size is incorrectly listed, or there’s safety-relevant frame damage (carbon, aluminum, steel), we’ll cancel the sale. You’ll receive your refund for the purchase price immediately after handover to the shipping company. We do not accept returns for the following: The bike size is correctly listed but doesn’t fit; the bike’s stated condition matches the signs of use on the frame and components; the bike’s delivery is delayed; the bike has visual defects that don’t pose a safety risk.
Repairs
In certain cases, you’re entitled to repairs. If applicable, we’ll offer a discount for repairs by a service shop, or cash compensation. These include: Damage during transport; damage not evident in the sales ad; or the bike doesn’t match the ad's stated condition.
Read our return policy
We send the seller everything needed to pack and ship your bike.
2: Seller packs the bike
The seller safely packs your bike, and we arrange a time and date for shipment.
3: Pick up & shipping
The courier meets the seller and picks up the bike for delivery to you. We’ll keep you updated at every step of the way.
4: Bike arrives
It’s here! Now it’s time to inspect your bike and report any issues to us within 48 hours.
Step 5: Happy riding!
Enjoy your new pre-owned bike!
Secure payments
Safe and encrypted payments
Encrypted payments
Your money is held securely during the entire transaction. Payments are encrypted by our payment partner, and only released once you get your bike.
No cash allowed
We don't allow cash for any transactions. This keeps you safe from scams and frauds.
Never share your personal information
Never share your personal information or PayPal details with another user. We'll never ask you to make a transaction outside of buycycle. Your safety is our top priority.
Frequently asked questions
buycycle provides a specialised and secure platform for bike enthusiasts to buy and sell bikes, with distinct advantages over general marketplaces.
We understand the importance of making an informed decision when buying a used bike. A test ride can be an essential part of this process, and we have developed a hassle-free and safe way for you to try out a bike before finalizing your purchase.
Technical data Storck AERO2 PLATINUM G2 - Road bike -. 2018 Basic Specifications ManufacturerStorck Model name AERO2 PLATINUM G2 Model year 2018 Color MATT BLACK Size S Height160 cm - 175 Manufacturer Category Aero | Road Rear Derailleur Gears 2x11Shift lever Shimano Dura Ace Di2 2x11Difver Shimano Dura Ace DI2 | Shimano Dura Ace Di2 2x11 (9150) TT (Platinum) Rear derailleur Shimano Dura Ace DI2 Brake system Brakes Part of the frame-set Cockpit HandlebarsZeitjäger handlebar stem Part of the frame-set, 75 OR 90 MM STEM Spacer fitting INCL. 2 COMFORT PADS Headset INTEGRATED HEADSET 1 1/8″ - 1 1/8″Handlebar tape Storck Suspension Fork lScapula Fork pre-bend 43 mm Wheel Wheelset DT Swiss arc 1100 dicut Tires Schwalbe Pro One 25 mm Tires Power transmission Type of transmission Chain drive Chain Shimano Dura-Ace, 11-speed 11-speed Crankset Shimano Dura Ace 52/36, 172,5 mm Cassette Shimano Dura Ace 11-speed, 11-28 Bottom bracket Inner bearing PRESSFIT™ DIAMETER 41 X 86,5 MM Seats Saddle Prologo Kappa 2 Seatpost Part of the frame-set, PROPRIETARY AERO SHAPE Frame Frame AERO2 PLATINUM G2 frame shape Diamond Frame height 51 cm Special features ADJUSTABLE SEAT TUBE ANGLE (73°-80°) The bike is like new, since hardly ridden and has no signs of use.
Since this is a private sale, any claim to warranty, guarantee and exchange is excluded. Information is to the best of my knowledge & belief.