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What is Buyer Protection?
Repairs & returns
Buyer Protection covers the cost for repair or return if the bike arrives damaged or significantly different than described. You have 2 days to submit your claim from the date of delivery.
Returns
If the bike's condition, components, or other features differ significantly from the seller's description, you're covered.
What's not covered
If the bike isn't the right size, we can't offer a refund. We urge customers to carefully check the bike's size and specifications before buying.
Read our return policy
We send the seller everything needed to pack and ship your bike.
2: Seller packs the bike
The seller safely packs your bike, and we arrange a time and date for shipment.
3: Pick up & shipping
The courier meets the seller and picks up the bike for delivery to you. We’ll keep you updated at every step of the way.
4: Bike arrives
It’s here! Now it’s time to inspect your bike and report any issues to us within 48 hours.
Step 5: Happy riding!
Enjoy your new pre-owned bike!
Secure payments
Safe and encrypted payments
Encrypted payments
Your money is held securely during the entire transaction. Payments are encrypted by our payment partner, and only released once you get your bike.
No cash allowed
We don't allow cash for any transactions. This keeps you safe from scams and frauds.
Never share your personal information
Never share your personal information or PayPal details with another user. We'll never ask you to make a transaction outside of buycycle. Your safety is our top priority.
Frequently asked questions
buycycle provides a specialised and secure platform for bike enthusiasts to buy and sell bikes, with distinct advantages over general marketplaces.
We understand the importance of making an informed decision when buying a used bike. A test ride can be an essential part of this process, and we have developed a hassle-free and safe way for you to try out a bike before finalizing your purchase.
I sell racing bike BMC teammachine SLR01 2017 Montara Dura Ace FC 9000 Perfect bike just overhauled ( always by professional mechanics) Size 56 together with the bike there are: Swalbe chainstays new Additional ULTEGRA 11-32 sprocket pack Rubber shimano control lever covers New Vittoria sprocket set New brake pads Without pedals WEIGHT 6.9 Kg