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Buyer Protection
What is Buyer Protection?
Buyer Protection covers the cost for repair or return if the bike arrives damaged or significantly different than described. You have 2 days to submit your claim from the date of delivery.
Returns
If the size is incorrectly listed, or there’s safety-relevant frame damage (carbon, aluminum, steel), we’ll cancel the sale. You’ll receive your refund for the purchase price immediately after handover to the shipping company. We do not accept returns for the following: The bike size is correctly listed but doesn’t fit; the bike’s stated condition matches the signs of use on the frame and components; the bike’s delivery is delayed; the bike has visual defects that don’t pose a safety risk.
Repairs
In certain cases, you’re entitled to repairs. If applicable, we’ll offer a discount for repairs by a service shop, or cash compensation. These include: Damage during transport; damage not evident in the sales ad; or the bike doesn’t match the ad's stated condition.
Read our return policy
We send the seller everything needed to pack and ship your bike.
2: Seller packs the bike
The seller safely packs your bike, and we arrange a time and date for shipment.
3: Pick up & shipping
The courier meets the seller and picks up the bike for delivery to you. We’ll keep you updated at every step of the way.
4: Bike arrives
It’s here! Now it’s time to inspect your bike and report any issues to us within 48 hours.
Step 5: Happy riding!
Enjoy your new pre-owned bike!
Secure payments
Safe and encrypted payments
Encrypted payments
Your money is held securely during the entire transaction. Payments are encrypted by our payment partner, and only released once you get your bike.
No cash allowed
We don't allow cash for any transactions. This keeps you safe from scams and frauds.
Never share your personal information
Never share your personal information or PayPal details with another user. We'll never ask you to make a transaction outside of buycycle. Your safety is our top priority.
Frequently asked questions
buycycle provides a specialised and secure platform for bike enthusiasts to buy and sell bikes, with distinct advantages over general marketplaces.
We understand the importance of making an informed decision when buying a used bike. A test ride can be an essential part of this process, and we have developed a hassle-free and safe way for you to try out a bike before finalizing your purchase.
Canyon FK0129 CF Disc, Lightweight carbon fork with comfortable, vibration-damping design., Axle dimension: 12x100 mm, Tyre Clearance: 35 mm, Material: Carbon (CF)
Fork material
:
carbon
Rear shock
:
-
Front derailleur
:
SRAM Force eTap
Rear derailleur
:
SRAM Force eTap
Crank
:
SRAM Force
Brakes
:
-
Wheels
:
DT Swiss ERC 1400
Tires
:
Continental
Saddle
:
Fizik
Seatpost
:
Canyon S15 VCLS 2.0 CF, Shock-absorbing carbon comfort seatpost delivering 20 mm of vertical travel in a lightweight package., Material: Carbon, Setback: 13 mm / 25 mm, Technology: VCLS 2.0 | Fliphead, Weight: 220 g
Stem
:
-
Handlebars
:
-
Cassette
:
SRAM Force
Pedals
:
-
Motor
:
-
: Changed parts
: Broken parts
More details
I am selling a Canyon Endurace CF SLX 8 AXS Aero bike in excellent condition, purchased in August 2023. It has been ridden for less than 1000 km and is equipped with a SRAM Force AXS groupset. This bike is ideal for long rides and competitions, offering the perfect balance between performance and comfort.
Technical specifications:
• Frame: Canyon Endurace CF SLX carbon (color: “Limestone / Stealth”), designed for endurance with a comfortable geometry without sacrificing speed.
• Drivetrain: SRAM Force eTap AXS 12-speed wireless electronic shifting for precise and instant gear changes.
• Brakes: SRAM Force eTap AXS hydraulic disc brakes for powerful and modulated braking in all conditions.
• Wheels: DT Swiss ERC 1400 Dicut (45mm)
• Tires: Continental Grand Prix 5000 S TR, size 30 mm, combining grip, comfort, and puncture resistance.
• Power Meter: SRAM Force AXS Powermeter
• Handlebar: Canyon CP0018 integrated Aerocockpit
• Saddle: Selle Italia SLR Boost, a lightweight and ergonomic model.
• Seatpost: Canyon S15 VCLS 2.0 CF, a flexible seatpost offering vibration absorption and extra comfort on rough roads.
• Supplied with Canyon assembly tools and guide + SRAM battery charger.
Additional information:
Purchase year: August 2023
Mileage: less than 1000 km
Condition: Like new, no accidents, well-maintained, and stored indoors.
Weight: Approximately 7.42 kg (size M)
Original purchase price: €5,499 + €69.9 for bottle cages + €35 for computer mount => €5,600 total
Sale price: €4,850 > includes bottle cages, computer mount, and accessories
Reason for selling: Change of project.
Location: Available in Paris 9; test rides possible, and available for any questions or additional photos.