Continue negotiating from your user profile, \nin the “Offers” section
Buyer Protection
What is Buyer Protection?
Buyer Protection covers the cost for repair or return if the bike arrives damaged or significantly different than described. You have 2 days to submit your claim from the date of delivery.
Returns
If the size is incorrectly listed, or there’s safety-relevant frame damage (carbon, aluminum, steel), we’ll cancel the sale. You’ll receive your refund for the purchase price immediately after handover to the shipping company. We do not accept returns for the following: The bike size is correctly listed but doesn’t fit; the bike’s stated condition matches the signs of use on the frame and components; the bike’s delivery is delayed; the bike has visual defects that don’t pose a safety risk.
Repairs
In certain cases, you’re entitled to repairs. If applicable, we’ll offer a discount for repairs by a service shop, or cash compensation. These include: Damage during transport; damage not evident in the sales ad; or the bike doesn’t match the ad's stated condition.
Read our return policy
We send the seller everything needed to pack and ship your bike.
2: Seller packs the bike
The seller safely packs your bike, and we arrange a time and date for shipment.
3: Pick up & shipping
The courier meets the seller and picks up the bike for delivery to you. We’ll keep you updated at every step of the way.
4: Bike arrives
It’s here! Now it’s time to inspect your bike and report any issues to us within 48 hours.
Step 5: Happy riding!
Enjoy your new pre-owned bike!
Secure payments
Safe and encrypted payments
Encrypted payments
Your money is held securely during the entire transaction. Payments are encrypted by our payment partner, and only released once you get your bike.
No cash allowed
We don't allow cash for any transactions. This keeps you safe from scams and frauds.
Never share your personal information
Never share your personal information or PayPal details with another user. We'll never ask you to make a transaction outside of buycycle. Your safety is our top priority.
Frequently asked questions
buycycle provides a specialised and secure platform for bike enthusiasts to buy and sell bikes, with distinct advantages over general marketplaces.
We understand the importance of making an informed decision when buying a used bike. A test ride can be an essential part of this process, and we have developed a hassle-free and safe way for you to try out a bike before finalizing your purchase.
I'm selling my 2023 Specialized Aethos 10r frameset. It's size 61 cm, in Satin Carbon/Flake Silver (which is beautiful, btw). I purchased it new over the summer with the intention of doing a winter road bike build, but unfortunately had other needs arise.
It's in perfect new, factory condition and will be shipped packaged as it was shipped to me. And it includes all the accessories I received:
- Aethos 10r carbon frame and fork w/ uncut steerer
- Roval Alpinist seatpost, 27.2 x 350mm
- Seat tube binder (sealed in bag)
- Seatpost plug for Di2 battery storage
- Front and rear thru axles
- Covers and ports for routing cables and protective cable sleeve for a quiet ride
- Cover for front derailleur mount, if you want to run a 1x setup
- Headset bearings, spacers, topcap, compression plug and adapter for front brake caliper
- All product manuals