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Buyer Protection
What is Buyer Protection?
Buyer Protection covers the cost for repair or return if the bike arrives damaged or significantly different than described. You have 2 days to submit your claim from the date of delivery.
Returns
If the size is incorrectly listed, or there’s safety-relevant frame damage (carbon, aluminum, steel), we’ll cancel the sale. You’ll receive your refund for the purchase price immediately after handover to the shipping company. We do not accept returns for the following: The bike size is correctly listed but doesn’t fit; the bike’s stated condition matches the signs of use on the frame and components; the bike’s delivery is delayed; the bike has visual defects that don’t pose a safety risk.
Repairs
In certain cases, you’re entitled to repairs. If applicable, we’ll offer a discount for repairs by a service shop, or cash compensation. These include: Damage during transport; damage not evident in the sales ad; or the bike doesn’t match the ad's stated condition.
Read our return policy
We send the seller everything needed to pack and ship your bike.
2: Seller packs the bike
The seller safely packs your bike, and we arrange a time and date for shipment.
3: Pick up & shipping
The courier meets the seller and picks up the bike for delivery to you. We’ll keep you updated at every step of the way.
4: Bike arrives
It’s here! Now it’s time to inspect your bike and report any issues to us within 48 hours.
Step 5: Happy riding!
Enjoy your new pre-owned bike!
Secure payments
Safe and encrypted payments
Encrypted payments
Your money is held securely during the entire transaction. Payments are encrypted by our payment partner, and only released once you get your bike.
No cash allowed
We don't allow cash for any transactions. This keeps you safe from scams and frauds.
Never share your personal information
Never share your personal information or PayPal details with another user. We'll never ask you to make a transaction outside of buycycle. Your safety is our top priority.
Frequently asked questions
buycycle provides a specialised and secure platform for bike enthusiasts to buy and sell bikes, with distinct advantages over general marketplaces.
We understand the importance of making an informed decision when buying a used bike. A test ride can be an essential part of this process, and we have developed a hassle-free and safe way for you to try out a bike before finalizing your purchase.
Beautiful eye-catching gravel bike with shock absorber.
I have owned the bike for less than a year. Ridden 3000 km. Selling in original set up except for tires. Now has Tufo Thundero hd 44 milk stans. handlebars 400 mm but I have the original 440 that will be attached.
The bike has had the shock replaced under warranty, it had slight play on the shin.
The bike partially wrapped with protective film in sensitive areas and for bikepacking. Which, of course, did not save it from a few scratches.Serviced on a regular basis. It has a new chain. shock absorber has 40 mm of travel super case plus electronic derailleurs.
Derailleur sram rival xplr e tape cassette 10-44, disc 42T I'm selling as in the pictures plus of course the battery charger. Service book etc. The bike is under warranty until 08.2025 Normal signs of use. I encourage you to buy. Bike in excellent condition and riding great.
Size M 55 according to KTM suitable for a height of 174-182.
GRAVEL KTM X-STRADA PRIME frame material- CARBON wheels- 28 inch DT Swiss GR 1600 SPLINE CL rear derailleur- Sram Rival XPLR eTap AXS 12 grips- SRAM Rival eTap AXS HRD 1x12 brakes-. SRAM Rival 160mm hydraulic disc hubs- DT Swiss Spline crank- SRAM Rival 1 175mm wide DUB 42T bridge- KTM Team Road 8° 100 mmm shock- RockShox Rudy Ultimate XPLR 40 mm with travel lockout seatpost- KTM Team 27.2/350 handlebar- KTM Team Road flare 16° saddle- Selle San Marco Allroad Manganese Rails cassette- SRAM Rival XPLR XG-1251 / 10-44 chain- SRAM Rival flattop 12s weight-9.5 kg with pedals.