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Buyer Protection
What is Buyer Protection?
Buyer Protection covers the cost for repair or return if the bike arrives damaged or significantly different than described. You have 2 days to submit your claim from the date of delivery.
Returns
If the size is incorrectly listed, or there’s safety-relevant frame damage (carbon, aluminum, steel), we’ll cancel the sale. You’ll receive your refund for the purchase price immediately after handover to the shipping company. We do not accept returns for the following: The bike size is correctly listed but doesn’t fit; the bike’s stated condition matches the signs of use on the frame and components; the bike’s delivery is delayed; the bike has visual defects that don’t pose a safety risk.
Repairs
In certain cases, you’re entitled to repairs. If applicable, we’ll offer a discount for repairs by a service shop, or cash compensation. These include: Damage during transport; damage not evident in the sales ad; or the bike doesn’t match the ad's stated condition.
Read our return policy
We send the seller everything needed to pack and ship your bike.
2: Seller packs the bike
The seller safely packs your bike, and we arrange a time and date for shipment.
3: Pick up & shipping
The courier meets the seller and picks up the bike for delivery to you. We’ll keep you updated at every step of the way.
4: Bike arrives
It’s here! Now it’s time to inspect your bike and report any issues to us within 48 hours.
Step 5: Happy riding!
Enjoy your new pre-owned bike!
Secure payments
Safe and encrypted payments
Encrypted payments
Your money is held securely during the entire transaction. Payments are encrypted by our payment partner, and only released once you get your bike.
No cash allowed
We don't allow cash for any transactions. This keeps you safe from scams and frauds.
Never share your personal information
Never share your personal information or PayPal details with another user. We'll never ask you to make a transaction outside of buycycle. Your safety is our top priority.
Frequently asked questions
buycycle provides a specialised and secure platform for bike enthusiasts to buy and sell bikes, with distinct advantages over general marketplaces.
We understand the importance of making an informed decision when buying a used bike. A test ride can be an essential part of this process, and we have developed a hassle-free and safe way for you to try out a bike before finalizing your purchase.
YT POSTMAN Standard Remote , Ø 31.6mm | 125 mm (S-M) |150 mm (L) | 170 mm (XL-XXL)
Stem
:
e*thirteen
Handlebars
:
E13 Base 35, Rise 35 mm | Width 780 mm | 9° Back Sweep | 5° Up Sweep
Cassette
:
SRAM NX Eagle
Pedals
:
Flats mit Pins
Motor
:
-
: Changed parts
: Broken parts
More details
The bike has been wrapped in foil and has few signs of use. The fork was serviced last year and was increased to 170mm, giving it a steering angle of 65 degrees like the new model but with significantly more reserves! Optional extra charge: TruTune (€) insert for more linearity in the suspension travel. rockshox Coil Deluxe. Magura MT5 OneUp Dropper tubeless valves. 150mm Airshaft. Currently two Tokens are installed. Great pedalling. Can also be ridden as a mullet with 155mm cranks via flip chip. 60mm stem, which gave the bike an amazing amount of stability on the Reschen Pass. In the last video from Pinkbike, this effect of the "long lever" is explained very well. Incl Huber bushings. (+30€) The Jeffsy rides much more agile than the Capra and is also much lighter The bike sticks to the ground and still has pop. also works well with coil. A real dream bike Test ride and then negotiate desired. can also be shipped. no emergency sale. Best sold to loving hands. Has always been well cared for so little wear and tear. 2999€ invoice available.