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Buyer Protection
What is Buyer Protection?
Buyer Protection covers the cost for repair or return if the bike arrives damaged or significantly different than described. You have 2 days to submit your claim from the date of delivery.
Returns
If the size is incorrectly listed, or there’s safety-relevant frame damage (carbon, aluminum, steel), we’ll cancel the sale. You’ll receive your refund for the purchase price immediately after handover to the shipping company. We do not accept returns for the following: The bike size is correctly listed but doesn’t fit; the bike’s stated condition matches the signs of use on the frame and components; the bike’s delivery is delayed; the bike has visual defects that don’t pose a safety risk.
Repairs
In certain cases, you’re entitled to repairs. If applicable, we’ll offer a discount for repairs by a service shop, or cash compensation. These include: Damage during transport; damage not evident in the sales ad; or the bike doesn’t match the ad's stated condition.
Read our return policy
We send the seller everything needed to pack and ship your bike.
2: Seller packs the bike
The seller safely packs your bike, and we arrange a time and date for shipment.
3: Pick up & shipping
The courier meets the seller and picks up the bike for delivery to you. We’ll keep you updated at every step of the way.
4: Bike arrives
It’s here! Now it’s time to inspect your bike and report any issues to us within 48 hours.
Step 5: Happy riding!
Enjoy your new pre-owned bike!
Secure payments
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Encrypted payments
Your money is held securely during the entire transaction. Payments are encrypted by our payment partner, and only released once you get your bike.
No cash allowed
We don't allow cash for any transactions. This keeps you safe from scams and frauds.
Never share your personal information
Never share your personal information or PayPal details with another user. We'll never ask you to make a transaction outside of buycycle. Your safety is our top priority.
Frequently asked questions
buycycle provides a specialised and secure platform for bike enthusiasts to buy and sell bikes, with distinct advantages over general marketplaces.
We understand the importance of making an informed decision when buying a used bike. A test ride can be an essential part of this process, and we have developed a hassle-free and safe way for you to try out a bike before finalizing your purchase.
BallisTec Full Carbon, 1-1/8" to 1-1/4" steerer, 55mm OutFront offset, flat mount disc, internal routing, 12x100 thru axle
Fork material
:
carbon
Rear shock
:
-
Front derailleur
:
Shimano GRX 800
Rear derailleur
:
Shimano GRX 800
Crank
:
FSA
Brakes
:
Shimano GRX 400
Wheels
:
WTB ST I23 TCS
Tires
:
WTB
Saddle
:
Fizik
Seatpost
:
Cannondale 3, 6061 Alloy, 27.2 x 350mm
Stem
:
-
Handlebars
:
Cannondale 3, butted 6061 alloy, 16 deg flare drop
Cassette
:
Shimano 105
Chainrings
:
Lega FSA Omega AGX+, 46/30
Pedals
:
no
Motor
:
-
: Changed parts
: Broken parts
More details
Topstone 1, Cannondale, versatile yet dynamic bike with all the advantages of reliable Shimano GRX Gravel-born components and 2 x 11-speed gearing. Perfect for long days in the saddle and safe riding on all road surfaces. Excellent showcase condition. Rode a few hundred miles on pine forest trails, selling for switch to gravel comp. SmartForm C2 alloy frame, 12x142 thru-axle, tapered head tube, internal cable routing, multiple rack / water bottle mounts.
Full Carbon fork with through-bolt Crankset Alloy FSA Omega AGX+, 46/30 Rear derailleur Shimano GRX 810, Shadow RD+ Front derailleur Shimano GRX 600 Casetta 11-34, 11-speed Brake/shift levers GRX ST-RX610 Hydraulic GRX 400 brake set Rims WTB ST i23 TCS, 28h, tubeless ready Tires WTB Riddler TCS Light, 700 x 37c, tubeless ready