Among the myriad of online bike marketplaces, buycycle offers a distinct experience. It’s not just about the process. It's about the peace of mind that comes with the added security of a trusted company.
With over 3000 trust pilot reviews, we thought it would be good to share with you what people think about what we do and their experiences. We will be discussing some of the reviews we thought we must mention!
buycycle reviews: how does buycycle work?
buycycle is very simple. If you are buying a bike, you must find it on buycycle, and it gets delivered straight to your door. Certain inspected bikes will come with a warranty, and no matter what, we protect you as a company, even if you buy directly from the seller.
If you are selling a bike, you just need to list it. It will then be sold on the site to a buyer. You will be sent everything you need to box it up and given instructions on how to do so. Then you will have a collection time, and it will be picked up, and it's gone, and your payment will be sent to you within a couple of days.
You can find out more on buycycle and check out the other bikes for sale you might enjoy!
The buycycle reviews!
Now for the exciting part, let’s start discussing the buycycle reviews we get and why we like them so much. Here’s what you need to know depending on the different categories.
1. buycycle process
We are incredibly proud of how we make a challenging task like selling a bike to someone far away so incredibly easy. Many people who use the service for the first time can’t believe how simple we make it with clear instructions and even getting sent the box ready for collection.
“I was apprehensive as this exchange involved a lot of money (for me), but it was smooth and seamless! As a seller, I really have no complaints. When I wasn't going to have my bike disassembled in time for the UPS scheduled pick-up, I messaged support (late the night before) and asked if the time could be changed, and they took care of it. I got paid very soon after that. I highly recommend this service! That fact that they send you a bike flight box and schedule the pick up for you makes it super easy and painless.”
Leigh Anne Dunbar
“The complete process, from putting my bike online till pickup by the shipping company was working perfectly. The personal effort for all those steps was very low. Packaging material was delivered early enough before pickup, so I had plenty of time to pack the bike properly. I had some questions to the buycycle support. They were answering within hours, it felt like they are really caring about their customers. Selling my bike via this platform was fun.”
Andreas M
“Seamless experience start to finish. I sold my 2nd bike via the platform. Listing is painless and very specific, with bike specs being preloaded and allowing subsequent customisation. Communication with potential buyers is easy and secure. Once sold, you’re sent packaging materials, send off your bike, and payment is actioned. Safe, efficient and easy.”
Very cool sell through Buycycle because after that a buyer is interesting to buy, in few days I received packaging label x the dispatch and before to deliver the bike, the payment. So I’m very grateful for the smart process…thanks so much buycycle team!
P.Carl
The process is as simple as these buycycle reviews suggest. You list the bike, speak to potential buyers, and when a deal has been made, the money is sent, and you pack the bike ready. A great guide is sent to you, and a box with packaging arrives at your doorstep.
2. buycycle customer service
Another part of what we do is our customer service. Unlike other platforms, we are here to help one of our customers on the phone and via email. If you have anything to ask, we are easy to get hold of and aim to get back to people quickly.
I used to buy bikes through eBay but someone recommended buycycle to me - and luckily I listened! Having used the platform now, I would always recommend it, since it's super easy to look for a perfect bike, communicate and pay. The customer service team is super friendly and the overall service is great!
Purchased from bike store in Netherlands. Bike was as described (new). Shipping was very fast for international shipping. Shipping was great, no damage to box or bike, well packaged. United States customer service was excellent as they answered every email promptly. Would buy from again in a second.
This was a lot easier than I anticipated. buycycle’s support was also very good. They clearly care about making these transactions work for both parties.
buycycle very good website friendly staff , always there for assistance , very efficient and you have the choice if you want to sell or not plus your bike is on show all over the world so you are getting a good price for your bike , very impressed 👍
Edward
Many users come to us because they feel protected when buying and selling a bike and because we offer great customer service in case something goes wrong. We are just an email away to solve a problem for you.
3. Return users
When it comes to buycycle and our clients, it is very common that once people start using us, they continue to do so. We find that many people who use the service have done it not only once but multiple times.
Bought 2 bikes and sold 2 too, all good, overall great app and experience
Clear and well managed site - great customer service - all my questions were answered promptly. I have purchased two expensive bikes and am 100% happy with the whole transaction process.
That's my second bike sold: everything went as planned, highly recommend
Once you start using buycycle and see how easy it is, there’s very little reason why you will want to stop. It’s a very quick-growing platform and an amazing way to sell a bike for the right price and with protection.
4. The right price
When using buycycle, you are getting in front of a big audience of people looking to buy or sell a bike. Not only does this mean that you have the perfect audience, but it can also lead to quicker sales. Knowing we are international means shipping worldwide is made easy.
Purchased from bike store in Netherlands. Bike was as described (new). Shipping was very fast for international shipping. Shipping was great, no damage to box or bike, well packaged. United States customer service was excellent as they answered every email promptly. Would buy from again in a second.
buycycle.com velo market is large, easy to find potential buyers at an adequate price point. The instructions for the velo sales process are step by step and well understood. You can receive the box for shipping the bicycle for free!
I sold my full suspension mtb from the Netherlands to someone in Spain. The procedure was clear. I got the box to pack my bike. Made an appointment for pickup. And it got shipped with no problem. Money was in my bankaccount on the day my bike was shipped. Everything went well. No questions asked. So, good process 👍 Well done buycycle.
Fantastic service, the website has a great visibility, I have received many offers. At the end I was able to sold for the entire price, and received packaging materials with instructions, and shipping free of charge on my side. The service has been as expected or may be better. I have also received the payment in 2 business days after the bicycle has been picked up. 5 stars without doubt.
We find the bikes seem to be sold at a more reasonable price for the buyer and the seller compared to other platforms and people leave satisfied unlike if they are to use an auction system which many people often do and leave disappointed like they have given something special to them away.
A totally new way to buy and sell a bike
There’s nothing close to what we offer at buycycle when it comes to buying and selling a bike. We make the process very easy, even regarding international shipping. The payments are safe, and you are protected, and we have a team ready to answer all your questions.
People are now turning to this service because they might have had a bad experience elsewhere and want to sell their bike with full confidence that it will go for a good price and to the right buyer who will care for it.
Is buycycle legit?
“Is buycycle legit?” we get asked this question a lot and it’s 100% legit. We have a huge amount of customers and a high rating when it comes to excellent and positive reviews. Feel free to check out all the positive buycycle reviews on Trustpilot.
Suppose you plan on buying or selling a bike and want to take the hassle and risk out of it. Why not try buycycle for your next purchase? It is fun, fast, and simple, and we are growing rapidly the more people learn about us.