For support, please contact our support team. You can reach it by e-mail at firstname.lastname@example.org or by phone at +49 89 628 24621.
If the bike is different than described in the ad, please report this to us within 48 hours after receipt. In case of discrepancies, you can simply send the bike back to us free of charge and we will take care of the reversal with the seller. You will get a full refund.
You can easily pay for your used bike in installments. Choose PayPal as payment method and pay later or in installments.
Bikes that are newer than the year of manufacture 2019 can be easily insured with our partner Helden.de.