We hold your payment securely until you receive and approve your bike. The seller only gets paid after you confirm everything's perfect.

Take 2 full days to inspect, test, and verify your item. If anything's not right, file a buyer protection case within 48 hours and we'll resolve it.

Doorstep delivery, peace of mind included. We coordinate shipping from seller to you, with a 48-hour inspection period to ensure your item meets expectations. We cover you in case of damage or loss during shipping.

Our engineered packaging system keeps bikes secure from pickup to delivery. Professional-grade protection that makes shipping bikes as safe as buying local.