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Buyer Protection
What is Buyer Protection?
Buyer Protection covers the cost for repair or return if the bike arrives damaged or significantly different than described. You have 2 days to submit your claim from the date of delivery.
Returns
If the size is incorrectly listed, or there’s safety-relevant frame damage (carbon, aluminum, steel), we’ll cancel the sale. You’ll receive your refund for the purchase price immediately after handover to the shipping company. We do not accept returns for the following: The bike size is correctly listed but doesn’t fit; the bike’s stated condition matches the signs of use on the frame and components; the bike’s delivery is delayed; the bike has visual defects that don’t pose a safety risk.
Repairs
In certain cases, you’re entitled to repairs. If applicable, we’ll offer a discount for repairs by a service shop, or cash compensation. These include: Damage during transport; damage not evident in the sales ad; or the bike doesn’t match the ad's stated condition.
Read our return policy
We send the seller everything needed to pack and ship your bike.
2: Seller packs the bike
The seller safely packs your bike, and we arrange a time and date for shipment.
3: Pick up & shipping
The courier meets the seller and picks up the bike for delivery to you. We’ll keep you updated at every step of the way.
4: Bike arrives
It’s here! Now it’s time to inspect your bike and report any issues to us within 48 hours.
Step 5: Happy riding!
Enjoy your new pre-owned bike!
Secure payments
Safe and encrypted payments
Encrypted payments
Your money is held securely during the entire transaction. Payments are encrypted by our payment partner, and only released once you get your bike.
No cash allowed
We don't allow cash for any transactions. This keeps you safe from scams and frauds.
Never share your personal information
Never share your personal information or PayPal details with another user. We'll never ask you to make a transaction outside of buycycle. Your safety is our top priority.
Frequently asked questions
buycycle provides a specialised and secure platform for bike enthusiasts to buy and sell bikes, with distinct advantages over general marketplaces.
We understand the importance of making an informed decision when buying a used bike. A test ride can be an essential part of this process, and we have developed a hassle-free and safe way for you to try out a bike before finalizing your purchase.
Specialized S-works Venge 2020 with disc brakes mounted shimano dura ace 9170 (di2), immaculate as new not even a scratch, kept in salon.Bike currently has white graphics overlaid on the originals.Also has the ceramic speed gear cage sold eventually separately.Features:Frame size 52 Sworks stem 90mm Sworks handlebar width aerofly 2 40c/c Specialized sworks crankset carbon power meter on both cranks.52/36 ratios. 50/34 s-works crowns also available. shimano dura ace 9170 groupset (di2). dura ace 11/28 sprocket pack. shimano dura ace chain new. new brake pads. new brake oil. new Supacaz handlebar tape. roval clx 64mm wheels.
Freshly replaced 26 Sworks turbo cotton tires.Original s-works power carbon saddle.D-FLY control unit installed that allows you to adjust shifters, derailleur and levers through the shimano app as well as use the little buttons above the levers. (Value 89 euros).Pedals not included in sale.Contact me for any information.I can provide more detail photos.I provide purchase invoice and booklet.Lifetime warranty never raced.