The bike is new in box. The original packaging was thrown away, so I had a professional bike shop properly disassemble the bike into a box with padding, but all instructions and everything else are included. I even have a new Giro helmet (XL), a new lock with code, a cell phone holster, an extra seat, tires, fenders, pegs for the extra seat, and a universal bike pump—all included for someone to enjoy. This bike was originally bought for my son, but he moved out. I can ship it since it is packaged.