Congrats on your sale! Here’s how to pack your bike in our extra small box. The video shows our larger boxes, so check the extra tips below for what’s different with the XS box.

STEP 1: CHECKING BOX & WHAT YOU NEED

This video shows what’s in the box and what you need to pack.

STEP 2: ASSEMBLING BOX & INLAYS

Learn how to assemble the box and inlays for safe bike packing.

STEP 3: PREPARING THE BIKE

Learn how to disassemble your bike to prepare it for safe shipping.

STEP 4: REMOVE THE REAR WHEEL

For XS boxes, the rear wheel has to be removed.

STEP 5: APPLYING WRAP & INLAYS

Learn how to wrap the bike and install all the inlays.

STEP 6: PACKING THE BIKE

Learn how to box the bike, secure it, and print labels for pickup.

What’s important for XS boxes:

Axle inlays in the box

Attach both axle supports, one at the front and one at the rear wheel mount.
Front axle support: horizontal, as shown in the video.
Rear axle support: vertical, at a 90° angle to the box.
Doesn’t fit? Use the hole closest to the edge, making sure no parts touch the outer box and leaving a little safety space.

SAMPLE PICTURE

Rear axle support positioned vertically on the bike frame

Wheel placement

Both wheels go on the non-drive side.
Put the wheel covers on both wheels to protect the frame.
Place the rear wheel at the front and the front wheel behind it.
The front wheel’s cover faces towards the rear wheel.
Always keep cardboard between the wheels and the frame.

SAMPLE PICTURE

Bike packed in the XS box with wheels on the non-drive side

Packaging Do's & Don'ts:

No direct contact between wheels, frame, or components.

This can cause scratches. Add extra padding between wheels and frame. This is the most common damage seen during shipping so the more protection the better.

Cassette should always face away from the frame.
If the rear wheel was removed, make sure the cassette faces away from the frame when packing the wheel.

Protect the fork and rear triangle from pressure and compression.

Avoid bulky or modified boxes — no parts should stick out.

Do not alter the box.

If your bike doesn’t fit, contact our support instead of modifying the packaging.

Important Reminders:

You are responsible for proper packaging.

Use extra padding where needed and make sure the bike is secure and no parts are touching.

Correct packaging prevents transport damage and ensures your payout is not delayed.

You are required to upload pictures of the packaging process to get the shipping label. Take at least 3 photos of the unpacked order next to the packaging material and 3 photos of the packed order.

Because the box looks like a large ‘TV’, a driver may hesitate to collect it. Simply explain it contains a bicycle, show your buycycle receipt, and—if needed—open the box briefly for a quick look. This usually clears things up and avoids a pickup refusal.

Download the buycycle app!

This will make the shipping process much easier.